Viber Hidden Chats and PIN

Viber Hidden Chat Scams to Watch For

Hidden chats keep private conversations off your chat list. Your account PIN is a separate lock.

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Two Different PINs: Hidden Chats Use a 4-Digit PIN, Your Account Uses Six

PT +351 912 345 678
Location in chats
Rua São Bento 397, São Paulo - SP, 01011-100, Brasil
Time
09 novembro 2026, 15:23
Visible to
Only me
Backup size
Example: 701 MB backup
Pasta
Off

I forgot my hidden chats PIN. A site says it can unlock them for $30.

That's a scam. Viber can't recover the PIN, and no outside site can open hidden chats.

Understood. I reset the PIN in settings and accepted losing those chats.

Viber Hidden Chats and PIN | AppMsr

Hide a Chat in Viber

Long-press a chat (or swipe left on iPhone), tap Hide chat and enter your PIN. The first time, Viber asks you to create a 4-digit PIN that then covers all hidden chats. On iPhone you can also use Face ID or Touch ID. To find hidden chats, type the PIN in the search bar.

Hidden Chat PIN

One PIN covers every hidden chat

Viber uses one 4-digit PIN for all hidden chats on your phone. Resetting it clears every hidden chat at once.

Account 2-Step

Six digits and an email you own

In More > Settings > Privacy > 2-step verification, set a six-digit PIN and confirm an email address you can open.

PIN Hygiene

Keep both PINs private and different

Never share either PIN, even with someone who claims to be from Viber support. Use different digits for hidden chats, 2-step verification and your phone lock, and update the 2-step email when you change addresses. If someone learned your hidden chats PIN, change it right away. Menu names may vary by app version.

Unhide Chat
Open the hidden chat, go to Chat info, tap Unhide this chat and enter your PIN. The chat returns to your regular list. Hidden chats are not available on Viber for desktop or tablets, so they appear only on the phone where you hid them.
Forgot the PIN
Viber can't show you a forgotten hidden chats PIN. You can reset it in More > Settings > Privacy > Hidden chats > Reset PIN, but the reset permanently deletes every hidden chat, including its messages and media. You then create a new PIN the next time you hide a chat.

Two PINs Compared

1

Hidden PIN

Four digits. Hides chats on this phone only. A reset deletes all hidden chats and their media.
2

Account PIN

Six digits for 2-step verification. Asked when you activate Viber on a new phone. Reset by email.
3

Desktop & Tablet

Hidden chats don't appear on Viber Desktop or tablets. They stay on your primary phone.
4

Shared Phone

Hiding keeps a chat off the list, not from someone who knows the PIN. Change it if seen.

Hidden Chat Tips That Help

  • Pick a new PIN

    Don't reuse your phone or account code

    If your hidden chats PIN matches your screen lock or your 2-step PIN, anyone who learns one knows them all. Use a different 4-digit PIN, or Face ID or Touch ID on iPhone where available.

  • Save what counts

    A reset deletes hidden chats for good

    Before you reset a forgotten hidden chats PIN, know that messages and media in those chats are erased. Save anything important while you still remember the PIN.

  • Set 2-step PIN

    Protect the whole account, not one chat

    Hidden chats protect one phone. 2-step verification stops someone from activating your number elsewhere. Turn it on under More > Settings > Privacy.

  • Check devices

    Linked computers can still see other chats

    Regular chats sync to Viber Desktop and tablets. Open More > Settings > Account > Desktop and tablets and deactivate any computer or tablet you don't recognize.

Hidden Chat Questions Answered

What to Know Before You Hide a Chat

Next Guide

See which computers and tablets are linked to your Viber and how to deactivate them.

PIN Settings

Set Up Hidden Chats

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