Recover Your Snapchat Account

Secure first

Once you are back in, remove every device you do not recognize, change your password and turn on two-factor authentication. Check that the email and phone number on the account are yours.

Save a code

A Recovery Code is the only way in if you lose SMS and authenticator access. Create one when you set up two-factor authentication, and store it offline where you can find it.

Fix contacts

Make sure the email and phone number on your account are current and belong to you. They are how you reset your password. Never add an email you do not own.

Use support

If the forgot password flow does not work, use the official Snapchat help site. Avoid recovery services found in ads or messages. They often ask for your login or payment and deliver nothing.